Shipping policy
Last updated: November 3, 2026
MMS Machines offers free standard shipping throughout the United States. This policy explains where orders ship from, how long delivery takes, and how to get help with a shipment.
Shipping origin and carrier
Orders are dispatched from our fulfillment branch in Tukwila, Washington, United States. Our business contact address is in Seattle and is listed below.
We use FedEx for shipping. Oversized or heavy products require freight delivery. The shipment confirmation identifies the delivery service and tracking details for your order.
Shipping summary
| Shipping detail | Information |
|---|---|
| Coverage | All 50 U.S. states, including Alaska and Hawaii |
| Standard shipping cost | Free, with no minimum purchase |
| Order handling | 1–2 business days after order confirmation |
| Transit after dispatch | 3–5 business days |
| Estimated total delivery time | 4–7 business days, including handling and transit |
| Order cutoff | 2:00 p.m. Pacific Time (Seattle) |
| Processing and shipping days | Monday–Friday, excluding U.S. public holidays |
Orders placed after the cutoff, on weekends, or on U.S. public holidays enter the next business day's processing cycle. Saturday and Sunday are not business days. Delivery estimates are not guaranteed arrival dates; severe weather or carrier disruptions can cause delays.
Free shipping and freight delivery
Free standard shipping applies to all orders, including oversized and heavy products. There is no mandatory shipping or handling surcharge for standard delivery.
Large-item shipments may require a delivery appointment, accessible truck access, and suitable unloading equipment. Check the product description for any forklift, crane, or unloading requirements. If your location has access restrictions or you need help confirming delivery arrangements, contact us before placing your order.
Tracking and address changes
Once your order ships, we send shipment and tracking information to the email address used at checkout. You can track FedEx shipments on the FedEx tracking page.
Please check your delivery address and contact details before ordering. If you notice an error, contact us promptly so we can assist before dispatch.
Late, missing, damaged, or incorrect shipments
If an order has not arrived within its estimated delivery window, or arrives damaged or incorrect, contact us with your order number and details. We will investigate with the carrier and help resolve the issue. Returns are free under our Return and Refund Policy.
Contact MMS Machines
Email: contact@mmsmachins.com
Phone: +1 (737) 244-0926
Business contact address: 232 1st Ave N, Seattle, WA 98109, United States.