FAQs

Where do you ship?

We offer free standard shipping to all 50 United States, including Alaska and Hawaii. No minimum order is required.

When will my order arrive?

Handling takes 1–2 business days, followed by an estimated 3–5 business days in transit. Total estimated delivery time is 4–7 business days. We process and dispatch Monday through Friday; weekends are excluded. See our Shipping Policy for details.

How can I track my order?

We send shipment and tracking information to your order email when available. If you need an update, contact us with your order number.

What should I check before buying a large item?

Review the listing’s dimensions, specifications, condition, and included items. For freight items, contact us before ordering if you have access restrictions or need to confirm unloading and delivery arrangements.

Can I return an item if I change my mind?

Yes. Request a return within 90 days of receipt. Returns are free, including return shipping, and there is no restocking fee. Contact us for a prepaid return label and instructions. Large-item return transport is coordinated by MMS. See our Return and Refund Policy.

What if my item is damaged, defective, or incorrect?

Contact us with your order number and a description of the issue. Photos can help us assess the problem. MMS covers the return cost.

When will I receive my refund?

We inspect the returned item and issue the refund to your original payment method within 7 calendar days after receiving it. Your bank or payment provider may take additional time to post the credit.

Can I cancel or change my order?

Contact us promptly. If your order has not shipped, we can assist with cancellation. If it has already shipped, our free return process applies.

How do I contact MMS?

Email contact@mmsmachins.com or call +1 (737) 244-0926. Visit our Contact page for our business address and further details.